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How we ensure email deliverability
How we ensure email deliverability
Updated over a week ago

In the digital world, ensuring that an email reaches its intended recipient is crucial. Especially when it comes to event tickets, missing out on a crucial email can be the difference between an exhilarating event experience and unexpected hiccups.

Understanding the profound importance of email deliverability, we at Tiqqo have implemented numerous measures to boost the chances of our emails landing right into your inbox. Here's how:

The Inevitability of Spam Folders 📭❌

Firstly, while we do our utmost to optimize our deliverability, it's essential to understand that no system is infallible. Despite all precautions, emails can sometimes end up in spam folders. It's the reality of the vast and intricate email ecosystem.

🚩 Quick Tip for Customers: If you haven’t received your ticket in your main inbox, there’s a good chance it might be in your spam folder. Always give it a quick check before reaching out!

What We've Done to Elevate Deliverability 🚀

  1. Precision-Crafted Templates:

    • A lot of factors determine whether an email ends up in your inbox or spam. One key component? The email's design and content. Our templates are meticulously designed and rigorously tested, striking the perfect balance between aesthetic appeal and optimal deliverability.

  2. Tiqqo's Own Domain for Emailing:

    • We dispatch all our emails from the Tiqqo domain. Why does this matter? Because when it comes to sending emails, the devil is in the details. Using our domain allows us to handle all the nitty-gritty technicalities that ensure your ticket gets delivered.

      • No More Jargon-Induced Headaches: You don’t have to grapple with terms like SPF records, DKIM, or any of the myriad configurations that can impact deliverability. We’ve got it all sorted, ensuring that our emails have the best possible chance to reach you without hitches.

At Tiqqo, our mission goes beyond just creating events—it's about ensuring smooth experiences at every touchpoint. By optimizing email deliverability, we aim to make sure that your journey, from buying a ticket to attending the event, is as seamless as possible.

Stay informed, stay connected!

The Tiqqo Team 🎟️

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